Quality Development

Ming Huang, Inhaberin des China German Business Office © GAB München

Tuna und Haydar Aktas, Aktas Unternehmensberatung © GAB München

Zerknittertes Papier - Kunstmethode aus dem Projekt KunDien © GAB München

Die Mitarbeiter und Mitarbeiterinnen der GAB München © GAB München

Das GAB-Verfahren / Qualitätssicherung - Qualitätsentwicklung © GAB München

Abbildung eines Wandkalenders © JMG / pixelio.de

Publikationen der GAB München © GAB München

Gibt Anstöße für Bildungskunst © GAB München

Gute Arbeit braucht Unternehmen, die kunstvoll handeln wollen © GAB München

and what can happen when they meet? © GAB München

Designelement der GAB München © GAB München

Graswurzel QES - Gemeinsam erfolgreich ausbilden © GAB München 2014

Grafik Beziehungsqualität © GAB München 2015

Beziehungsqualität als Qualitätsdimension © GAB München 2015

Illustration Menschengruppe (gezeichnet) © GAB München 2015

Beziehungsqualität Illustration Veröffentlichungen und Semianre © GAB München 2015

Illustration Beziehungsqualität Praxiserfahrung © GAB München 2015

Von Komfort- und Panikzone in die Lernzone © GAB München 2017

Hand mit Pinsel auf Leinwand © Florian Martens 2017

Als Farbpaletten benutzte Pappteller © Florian Martens 2017

Quality development and quality management in social and pedagogical contexts

In kindergartens, hospitals and schools, in training centers and in workshops for adults with disabilities, as well as in old age, rehabilitation and youth centers, everywhere management and staff have been setting up quality management systems or procedures in order to secure quality measures and developments in recent years. In this sense it is not only important to consider what is important for the institution itself, it is also crucial to include the concrete demands of sponsors and their associations.

The key achievements within these institutions of care, educations, teaching, training and advice are focused around working with human beings. However, the quality management of precisely these achievements often presents a real challenge. This is principally because they are dealing with open and complex working relations which depend primarily on situational and situation-specific procedures. Furthermore positive results depend on the attitude of the interactive competencies of the service provider – a result that must meet both academic standards as we as the individual needs of the clients.

The GAB has specialized in managing the quality of precisely these open and complex working environments. In order to be able to describe and measure the quality in relation to the specific situational setting, we have developed the three common dimensions of quality of structure, process and outcome to include the dimension of quality of relationships.

We consult and accompany managing directors and staff from companies and organizations that offer personal services to help them set up and continue with their quality management. We are mindful of satisfying both the sponsors’ needs as well as preparing the companies for various certification procedures such as the certificate for QM systems along ISO 9001 regulations, AZAV (German Regulations for measures of employment promotion) qualifications or certificate for BAR (German Federal Association for Rehabilitation) requirements.

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The GAB Instrument for Quality Assurance and Quality Development © GAB München

All information about the GAB Instrument for Quality Assurance and Quality Development here

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